The steamer arrived the same day I ordered it!! That’s service at its finest!! Directions on how to use the steamer were easy to understand and follow. I tried it out on some of my husband’s shirts that were SO wrinkled. The steamer took out all the wrinkles with ease! Then I used it on one of my blouses that was wrinkled when I purchased it. Washing and drying the blouse had done nothing to remove the unsightly wrinkles. I steamed the blouse and all the wrinkles were gone and the blouse looked so good!! There are all kinds of accessories to use with the steamer that I planned to try in the future. I’m particularly interested to see what it can do on some of my wrinkled drapes!I would highly recommend this steamer. It works like a charm, the price was very reasonable, and it’s small enough to make storage a snap!!